We would like to announce that our block fee program is being discontinued. The intention was to be able to help parents at times when their children are sick and they are in need of advice and guidance. Unfortunately parents use our service for inappropriate and unnecessary questions that are cumbersome and unnecessarily intrusive. Despite trying to educate parents on the proper use of our services, this has continued, making the block fee less useful to everyone. We are left with the only option to cancel the service